When calling an agency, there are some basic questions you should ask. Have your planner or a calendar handy. Here is a sample conversation:
Suzie Sophomore: Hello, can I please speak with the volunteer coordinator (or name)?
Volunteer Coordinator:Hello, this is Jan and I’m the volunteer coordinator.
Suzie Sophomore: Hi! My name is Suzie and I am a student at Notre Dame High School. I’m interested in volunteering for your organization and I’m wondering what opportunities you have available. I’m interested in… (Be specific about what you’d like to do: work directly with the guests at a soup kitchen vs. sorting food or working in the office; working with patients at a hospital; tutoring kids; etc.)
Volunteer Coordinator:Well, we need volunteers to help tutor students after school once a week, and we also need help at a few evening events in March.
Suzie Sophomore: I’d love to come once a week after school for the rest of the semester.
~OR~ I’d be interested in helping at the evening events- what are the dates and times?
~OR~ I’m interested in tutoring, but I can’t come every week. Is it possible to just come a few times? (Some agencies will allow this; others require a long-term commitment.)
Volunteer Coordinator: (Gives Suzie this information.)
(They schedule the dates and times that Suzie will volunteer. Suzie writes the dates in her planner.)
Suzie Sophomore: Great! Do you require an orientation or any training? Do you require a parent permission slip or any other paperwork? Do you require a certain dress code, or is there anything else I need to know about volunteering at (name of agency)?
Volunteer Coordinator: (Gives Suzie this information.)
Suzie Sophomore: Okay, I’ll be sure to bring that paperwork with me. Can you give me directions?
Volunteer Coordinator: (Gives Suzie this information.)
Suzie Sophomore: Thank you! I’m looking forward to volunteering at (name of agency). Thanks again for all your help!